Refund & Cancellation

Your purchase of Vidyaan and other Services indicates your commitment to participate in the process and follow through to its completion. However, we also understand that unexpected events can happen. In addition to the general guidelines outlined below, refunds and cancellations will be considered on an individual basis.

In general, these guidelines apply for service refunds and cancellations:

• The Client (mainly educational institutions) may cancel our Services within 30 days of starting and request a refund. The refund will be issued, minus a 5% cancellation fee according to the plan they choose.
• To cancel our services, send your request to [email protected] or contact your account manager. As per company policy, we don't ask any single question for cancellation.
• Once we receive your request to return access of a service (deactivation of a service), we will inspect it and notify you that we have received your request. We will immediately notify you on the status of your refund after inspecting the request.
• If your return is approved, we will initiate a refund to your bank account (or original method of payment) within 48 days.

Contact Us

You may contact us using the following details:

• [email protected]
• 8181886137, 6306643123
• Premchandra Nagar Colony, Pandeypur, Varanasi, India